Order Tracking

Tracking Your Order

Once your order ships, you will receive a Shipping Confirmation email with your tracking number.

  1. Copy the tracking number from that email.
  2. Enter it at 17TRACK to see where your package is.

You can also log in to your account to check your order status.

New tracking numbers can take a few days to become active. If no information shows yet, please try again later. The estimated shipping time is still valid while the tracking site updates.

Can't find your tracking number? Email us at service@jonvidesign.com with your order number.